Client Portal
A web interface where security customers view their site data — DARs, incidents, KPIs — in real time.
Client portals give the contract holder direct access to the evidence trail: DARs, incident history, KPI trends, invoicing tie-outs. Portals reduce inbound "what's going on at my site?" calls and shift the relationship from reactive to proactive.
How SNTNL uses it
SNTNL includes a branded client portal by default. Clients see today's exceptions, this month's KPI trend, and open incidents without waiting for a report to be emailed.