Case Studies

    Proof of Work in the field

    How operators use SNTNL to defend RMR, close claims faster, and stop guessing whether the patrol actually happened.

    Mobile patrol · 40 sitesIllustrative

    Mobile patrol operator cut missed patrols 78% and defended a $1.4M rebid

    A regional mobile patrol company rolled out SNTNL across 40 recurring sites. Photo-verified patrols, exception-first DARs, and a client portal replaced screenshots-over-email. When the largest account went to bid, the incumbent's 12-month proof pack held the contract at existing rates.

    -78%
    Missed patrols
    -63%
    DAR write-time
    Retained @ RMR
    Rebid outcome

    "The client stopped asking us to prove we were there. The report shows it before they can ask."

    — Director of Operations, mobile patrol operator (US Midwest)
    Commercial real estate · 12 propertiesIllustrative

    CRE security team turned nightly DARs into an insurance-grade proof pack

    A commercial property manager standardized post orders, photo verification, and incident reporting across a 12-property portfolio. When a slip-and-fall claim landed, the proof pack — timestamped patrol, photo, and DAR — closed the claim in under 30 days.

    -55%
    Claim cycle time
    -70%
    Client review time
    98%
    Post-order compliance

    "Our property managers used to read 12 DARs a morning. Now they read exceptions. Nothing else."

    — VP Security, commercial real estate portfolio (US Southeast)

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