Officer Retention
The rate at which security officers stay employed at a company over a defined period.
Officer retention is the top operational KPI in guarding. Every departure costs recruiting, training, uniforms, licensing, and — worst — client trust. Retention drivers are consistent scheduling, working tools, respect, and pay.
How SNTNL uses it
SNTNL is designed for the officer first: a mobile app that doesn't fight them, post orders that are actually readable, and DARs that finish on time so shifts end on time.