Incident Report
A structured record of an event that requires documentation, escalation, or follow-up.
An incident report captures what happened, when, where, who was involved, and what was done. Well-written incident reports are the single most-scrutinized artifact when a client evaluates a security vendor after something goes wrong. They must be accurate, timestamped, and defensible.
How SNTNL uses it
SNTNL structures incidents with required fields, photo evidence, and geolocation. An AI-assisted summary drafts the narrative from the officer's inputs — the officer edits and signs, keeping human authorship.
Related terms
- Post Orders
Site-specific written instructions that define what a security officer must do on a given post.
- Daily Activity Report (DAR)
A shift-level record of everything an officer did, saw, and reported on a security post.
- Proof of Work
Verifiable evidence that contracted security services were actually delivered.