Exception-Based Reporting
A reporting model that surfaces only anomalies and deviations, not every routine event.
Exception-based reporting flips the default: instead of a client wading through hundreds of "checkpoint OK" entries, they see only what went wrong or what needs attention — missed tours, incidents, refusals, escalations. It's how modern operations centers scale review across dozens of sites.
How SNTNL uses it
SNTNL's AI summarization is exception-first. The DAR opens with what the client cares about; routine positives compress into a green summary line.